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| Ref # |  | JS179438 |
| Year of birth | | 1977 |
Permanent/Home Location/Address |
| City or Town | | Giza |
| State | | EGY |
| Country | | EGYPT |
Current Location/Address |
| State | | EGY |
| Country | | EGYPT |
Languages |
| Primary Language | | Fluency |
| Arabic | | Read, write and speak fluently |
Nationalities |
| Main Nationality | | EGYPT |
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Experience Classification |
| Job Function | | Years Experience |
| IT/Computing | | 6 |
| QA | | 3 |
| Banker | | 6 |
| Area Manager | | 2 |
| Trades | | 2 |
| Industry | | Years Experience |
| Finance | | 8 |
| Trades and Services | | 2 |
Qualifications |
| Highest Qualifications | | Degree |
| Qualification | Subject | Establishment/Country | Year |
| Degree | B.S. in Computer Telecommunication Networking Systems | Arab Academy for Science and Technology and Maritime Transport | 2000 |
Other Qualifications, Memberships, Certification
Microsoft Certified Professional (MCP), Windows 2000, (Microsoft Corp.)
MCIT Certified Telecommunication Engineer, (Ministry of Communications and Information Technology)
SIEMENS Certified Telecommunication Engineer, (Siemens Corp)
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Computer Skills and Software Used |
Applications skills: Metastock, Electronic Funds Transfer systems (EFT), Financial and Banking Systems, Data Warehousing, Web-based applications, MS-Office and Visio application.
Languages skills: Visual Basic, HTML and Assembly Language.
Environments skills: WINDOWS, MS-DOS, UNIX and LINUX.
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Work Locations |
| Are you willing to move or relocate? | |
Yes - I will travel domestically
Yes - I will relocate domestically
Yes - I will travel internationally
Yes - I will relocate internationally | |
Availability |
| Start Immediately? | | Available Now |
Ideal Next Job |
| Senior or Managerial position |
Required Salary & Conditions |
| Min $ 4500 per month |
Employment History |
| Total Years of Work Experience: | | 11 |
| Commenced Full Time Work: | | 2001 |
| Name | | Commercial International Bank |
| Job Title: | | It/Qa Assistant Manager |
| Duration | | From : 2009 To: 2009 |
Summary |
A competent, dynamic, highly motivated professional over 8 years excellent experience, possessing excellent communications and inter personal skills now seeking a suitable Management position where I can apply these skills.
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Work Experience |
Commercial International Bank – Nile Tower Building, Giza, Egypt. 2009 – 2009
IT/QA Assistant Manager, Jul. 2009 – Dec. 2009
Reported directly to the executive team, headed major IT projects in charge of planning, execution, and quality control for Egypt. Directed all phases of in-house and on-site production and technology operations to ensure the accurate construction of customized applications of financial information. Strategically negotiated with multiple vendors to structure contracts and secure cost-effective services.
EFG-HERMES – 58 Tahrir St, Dokki, Egypt. 2008 – 2009
Assistant Training & Development Manager, Jan. 2009 – Jul. 2009
Primary task was to develop and train clients with outstanding service.
Responsible for setting up training room, scheduled trainings, created and updated training process manuals. Helped the clients to solve any related online trading problem and provide solution for any technical problem. Responsible for helping manage the daily operation of the company, meeting with clients and brokers, holding employee meetings, resolving conflict, running training seminars.
Online Trading Developer, Aug. 2008 – Jan. 2009
Established and maintained new accounts. Executed trades for customers (walk-in and over the phone).
Citibank – 4 Ahmed Pasha St, Garden City, Egypt. 2002 – 2008
Production Support Analyst, Jul. 2006 – Jul. 2008
Ensured quality of local software development applications throughout several projects undertaken. Handled daily coordination with Dubai and India branches to assure COB consistency. Supported project managers in defining software needs and procedures. Conducted process reviews/audits throughout the project lifecycle to ensure that software quality standards in processes and procedures were always followed. Performed Risk and Control Assessment (RCSA) within GCB and GCIB Technology on a quarterly basis to be handed out to QA / ICU. Created and updated process manual for technology and operation department. Took part in accomplishing merge of two operational units inside Technology Dept. Put to operation ATM machines problem electronic tracking system (Virtual Tech).
Software Quality Assurance Coordinator, Jul. 2004 – Jun. 2006
Managed the follow up process of all readymade application and local developed application releases. Reviewed procedures and processes in all stages of software development life cycle (SDLC). Identified non-compliance issues in software engineering and collecting negative observations resulted from running software applications. Performed software standards quality assessment and proposing modifications to improve software applications.
Technology Administrator, Apr. 2002 – Jun. 2004
Issued and updated MIS statistics sheets on daily and monthly basis. Assisted TI team in implementing, testing and maintaining most of Network/Telecommunication projects. Coached my colleagues in corporate and consumer units to assure proper usage of new financial software applications. Maintained quality assurance standards to assure efficiency, reliability and security while implementing all tasks related to software production support unit. Carried out all daily business systems activities in TOC Data Center.
MOUSTAFA SHAWKY & CO – Misr Bank Tower, Downtown, Egypt. 2001 – 2002
Systems & Network Administrator, Oct, 2001 – Mar, 2002
Planned and upgraded the digital lease line from 128 kb/s to 256 kb/s bandwidth. Reengineered the Router backbone for best performance with the mixed mode environment. Took responsibility of daily maintenance of Windows mixed mode systems, desktop support, printer support, Data Show setup and daily backups. Maintained setup and Configuration of Microsoft Exchange 5.5 Mail Server and Microsoft Proxy Server. Took responsibility of daily software and technical support, network virus scan and server backup.
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Comments/ Hobbies/ Interests etc: |
MANAGEMENT SKILLS
Proven ability to manage with consistent results. Excellent organizational and analytical skills and the ability to lead projects and get results. Adopts a systematic approach to problem solving and effectively analyses results and implement solutions. Dedicated and committed, willing to take on challenging roles, tough assignments and work to tight deadlines.
COMMUNICATION SKILLS
Excellent communication skills teamed with the ability to develop rapport with employees and peers. Poised and confident in dealing with individuals of all levels. Dedicated to building a highly motivated team aware of their role in improving productivity and quality.
PERSONAL ATTRIBUTES
Highly organized and efficient, a flexible and versatile team player who will work hard and excel in any environment. Impressive work ethic, reliable, dependable and conscious of duties and responsibilities. A positive approach to all tasks and pride in achievements has resulted in many successes. The ability to form good relationships with both peers and staff is central to my character.
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Last Updated on 26-Jun-11
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